Citizens Advice Scotland
banner
citizensadvicescot.bsky.social
Citizens Advice Scotland
@citizensadvicescot.bsky.social
Empowering people across Scotland | Here to help you find a way forward ➡️
Stay safe while you shop!
Black Friday is full of amazing deals—but also full of scammers waiting for you to click the wrong link.
Shop smart, stay safe! 🖤🛍️
Read our advice on scams and deliveries 👉
www.citizensadvice.org.uk/scotland/con...
November 27, 2025 at 12:56 PM
"Scrapping this is going to be transformational"

📻 Our head of social justice, Emma Jackson welcomes the scrapping of the two-child limit which will enable the Scottish Government to further invest in tackling child poverty.

Have a listen to Emma's response on local radio last night now 👇
November 27, 2025 at 11:38 AM
❄️ As winter approaches, 100,000s of people are struggling to afford the essentials. So to hear the two-child limit has been scrapped in today’s #Budget is hugely welcome and will be transformational for around 20,000 children across Scotland. 🧵(1/3)
November 26, 2025 at 3:23 PM
Gillian, Kyle and David joined the First Minister at @vmo2news.bsky.social’s office to hear about our work tackling digital exclusion. 🧵(1/2)
November 25, 2025 at 3:45 PM
David, our Head of Impact, spoke to STV News about how rising energy bills are forcing families to choose between heating their homes or eating — and in some cases, to go without both. 🧵(1/2)

#energybills
November 24, 2025 at 9:33 AM
On BBC Radio Scotland tonight, David, our Head of Impact, stressed that people are already doing everything possible to keep warm this winter. He called on government and regulators to take the action needed to support those most at risk. #energy #winter
November 21, 2025 at 5:55 PM
David (Head of Impact) and Natasha (Head of the Extra Help Unit) spoke at the @energy-action-scot.bsky.social Conference today, sharing evidence on fuel poverty, energy debt and wider energy issues. Great to connect, learn and collaborate to better support people struggling with energy costs.
November 21, 2025 at 4:00 PM
Our evidence shows Scotland’s energy market is broken. We need urgent action.
Read the full brief to learn more and see the solutions we’re calling for.🧵(3/3)🔗 www.cas.org.uk/sites/defaul...
November 21, 2025 at 1:19 PM
Today we’ve published our latest #Energy Brief. Here’s what you need to know 👇
🧵(1/3)
November 21, 2025 at 1:19 PM
Erica and Jordan represented CAS at the External Services Fair in Westminster yesterday, speaking with caseworkers and researchers from MP offices across the UK.
Erica: “Our stall was lively and in demand, with many dropping by to learn about the incredible work our network does across Scotland.”
November 19, 2025 at 5:11 PM
CAS Extra Help Unit (EHU) and Citizens Advice Consumer Service were delighted to welcome Lightning Reach and OVO Energy to our Domestic Supplier Liaison meeting today. They shared an insightful look at the tech for good powering Ovo’s Extra Support Scheme. 🧵(1/2)
November 19, 2025 at 4:17 PM
We’ve joined 100+ others in calling for the government to fully scrap the two-child limit. Every child deserves the best start in life. By fully scrapping the two-child limit the UK government can deliver a decisive shift in children’s opportunities, and in the UK's potential. 🧵(1/2)
November 12, 2025 at 9:50 PM
Survivors of domestic abuse shouldn’t be chased for council tax debts caused by the person they had to escape.
Citizens Advice Scotland highlighted this injustice and we have called for change so survivors can rebuild without fear of financial fallout. 👇
November 10, 2025 at 3:24 PM
We're the largest professional provider of ADP advice outside of Social Security Scotland. From Jul to Sept, our network provided 20,000 pieces of advice about the Daily Living Component of ADP to 8,435 people

🔗
www.cas.org.uk/sites/defaul...
November 10, 2025 at 9:31 AM
As Trustees’ Week draws to a close, we want to say ‘Thank you’ to our Trustees. Many of whom were at our 40th AGM today. Thanks to their contributions and endless dedication, we are able to continue supporting our network as they deliver the best outcomes for people across Scotland⭐ #TrusteesWeek
November 7, 2025 at 2:09 PM
This International Volunteer Managers’ Day, we’re celebrating the amazing people who make the Citizens Advice network thrive. Your care, expertise and dedication make a real difference every day – thank you! 💙

#IVMDay25
November 5, 2025 at 7:55 PM
A huge thank you to all the amazing Volunteer Managers across the Citizens Advice network in Scotland.
Your care, expertise, and dedication ensure every volunteer feels valued and supported. 🧵(1/2)
November 5, 2025 at 2:52 PM
Today we thank the Volunteer Managers across the Citizens Advice network whose guidance and support make volunteers feel valued and celebrated. Today we celebrate their dedication and the difference they make every day.

#IVMDay25
November 5, 2025 at 9:44 AM
This Trustees Week, we’re celebrating the incredible dedication and commitment of the 400 Trustees across the Citizens Advice network.
November 3, 2025 at 11:05 AM
Yesterday, our CEO, Derek Mitchell, spent time at the Shetland Islands CAB, listening to staff and advisers about the challenges facing the local community. Listen to a snippet from his interview with BBC Radio Shetland 👇
October 31, 2025 at 12:38 PM
Ofgem's new plan to tackle energy debt doesn't match the scale of the problem.
Listen to our Head of Social Justice, Emma Jackson on BBC Radio Scotland this morning 👇

#energy #scotland
October 30, 2025 at 9:44 AM
What an amazing day on Saturday to shout, march and demand a better Scotland. Team CAS are proud to stand up for fairness and for the people we help every day 💙#ScotlandDemandsBetter
October 27, 2025 at 12:36 PM
What an amazing day on Saturday to shout, march and demand a better Scotland. Team CAS are proud to stand up for fairness and for the people we help every day 💙
#ScotlandDemandsBetter
October 27, 2025 at 12:34 PM
We had a great day on Tuesday welcoming our partners from @citizensadvice.bsky.social to our office in Glasgow. Together we explored key energy topics - EHU insights, non-domestic market challenges, smart metering and exciting upcoming research on innovation and affordability.
October 24, 2025 at 11:29 AM
We’ve been busy creating posters for the upcoming Scotland Demands Better march. Are you ready to join us on 25 October?
We’re ready to raise our voices — because Scotland deserves better! 💪
We’re proud to stand up for fairness and for the people we help every day 💙
#ScotlandDemandsBetter
October 17, 2025 at 9:52 AM