For almost the entire 30 years I’ve spent making things on the internet, I’ve helped build and grow strong online communities. But the internet kinda feels broken. Everyone feels disconnected and overwhelmed.

So I’m joining @wearenewpublic.bsky.social to imagine something different and build it

Think you know the job of a moderator? We thought we did too — until we talked to them.

For example, conflict moderation seems straightforward: However, conflict is often more about ambiguous disagreements that take time to understand and interpret.

newpublic.substack.com/p/behind-the...