It's all about the customer(s): centricity, valuation, metrics, management. I teach this stuff at Wharton and bring it to life through Theta.
Peter S. Fader is the Frances and Pei-Yuan Chia Professor of Marketing at The Wharton School of the University of Pennsylvania. His research is about the analysis of behavioral data to forecast customer shopping/purchasing activities. .. more
Reposted by Peter S. Fader