Lumivo
@lumivo.bsky.social
Overview
At Lumivo, we help ambitious brands understand and improve their digital performance - not in isolation, but in context with the competition.
At Lumivo, we help ambitious brands understand and improve their digital performance - not in isolation, but in context with the competition.
Pinned
Lumivo
@lumivo.bsky.social
· Jul 15
🚀 Great News! We're sharing results from 100k+ annual user tests & large-scale competitive benchmarks
📊 Why it matters: Too many Co's make design decisions on assumptions, not evidence
🎯 Large-scale UX research to help teams make confident, evidence-based decisions
#UXResearch #UserExperience
📊 Why it matters: Too many Co's make design decisions on assumptions, not evidence
🎯 Large-scale UX research to help teams make confident, evidence-based decisions
#UXResearch #UserExperience
25 years since 𝗗𝗼𝗻'𝘁 𝗠𝗮𝗸𝗲 𝗠𝗲 𝗧𝗵𝗶𝗻𝗸, usability evolved from aspiration to expectation. Challenges remain. Large-scale benchmarking quantifies user struggles and business impact.
At Lumivo, we fulfil Krug's vision - measuring usability at scale for effortless experiences.
#UX #DigitalExperience
At Lumivo, we fulfil Krug's vision - measuring usability at scale for effortless experiences.
#UX #DigitalExperience
November 11, 2025 at 11:44 AM
25 years since 𝗗𝗼𝗻'𝘁 𝗠𝗮𝗸𝗲 𝗠𝗲 𝗧𝗵𝗶𝗻𝗸, usability evolved from aspiration to expectation. Challenges remain. Large-scale benchmarking quantifies user struggles and business impact.
At Lumivo, we fulfil Krug's vision - measuring usability at scale for effortless experiences.
#UX #DigitalExperience
At Lumivo, we fulfil Krug's vision - measuring usability at scale for effortless experiences.
#UX #DigitalExperience
𝗨𝗻𝗹𝗼𝗰𝗸 𝗳𝗮𝘀𝘁, 𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗯𝗹𝗲 𝗨𝗫 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁𝘀 𝘄𝗶𝘁𝗵 𝗮 𝗟𝘂𝗺𝗶𝘃𝗼 𝗕𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸.
We reveal why issues happen and what to do about them - from conversion barriers to user perceptions.
Compare competitors, learn from the best, and build a measurable baseline.
#UX #Benchmarking
We reveal why issues happen and what to do about them - from conversion barriers to user perceptions.
Compare competitors, learn from the best, and build a measurable baseline.
#UX #Benchmarking
November 7, 2025 at 8:03 AM
𝗨𝗻𝗹𝗼𝗰𝗸 𝗳𝗮𝘀𝘁, 𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗯𝗹𝗲 𝗨𝗫 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁𝘀 𝘄𝗶𝘁𝗵 𝗮 𝗟𝘂𝗺𝗶𝘃𝗼 𝗕𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸.
We reveal why issues happen and what to do about them - from conversion barriers to user perceptions.
Compare competitors, learn from the best, and build a measurable baseline.
#UX #Benchmarking
We reveal why issues happen and what to do about them - from conversion barriers to user perceptions.
Compare competitors, learn from the best, and build a measurable baseline.
#UX #Benchmarking
𝗔𝗜 𝗶𝗻 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲: 𝗵𝗲𝗹𝗽𝗳𝘂𝗹 𝗮𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 𝗼𝗿 𝘁𝗿𝘂𝘀𝘁𝗲𝗱 𝗮𝗱𝘃𝗶𝘀𝗼𝗿? 🤖
Lumivo's global study explores how consumers use AI to research, compare and buy insurance - covering the full journey from discovery to claims.
Full findings available to participating brands.
#Insurance #UX
Lumivo's global study explores how consumers use AI to research, compare and buy insurance - covering the full journey from discovery to claims.
Full findings available to participating brands.
#Insurance #UX
November 4, 2025 at 6:28 PM
𝗔𝗜 𝗶𝗻 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲: 𝗵𝗲𝗹𝗽𝗳𝘂𝗹 𝗮𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 𝗼𝗿 𝘁𝗿𝘂𝘀𝘁𝗲𝗱 𝗮𝗱𝘃𝗶𝘀𝗼𝗿? 🤖
Lumivo's global study explores how consumers use AI to research, compare and buy insurance - covering the full journey from discovery to claims.
Full findings available to participating brands.
#Insurance #UX
Lumivo's global study explores how consumers use AI to research, compare and buy insurance - covering the full journey from discovery to claims.
Full findings available to participating brands.
#Insurance #UX
【🕰️ Ｃｌｏｃｋｓ Ｃｈａｎｇｅ Ｔｏｎｉｇｈｔ！ 🕰️】
Don't forget - clocks go BACK one hour tonight (26th Oct) at 2am, ending British Summer Time 😔
✴𝗚𝗼𝗼𝗱 𝗻𝗲𝘄𝘀: 𝗘𝘅𝘁𝗿𝗮 𝗵𝗼𝘂𝗿 𝗶𝗻 𝗯𝗲𝗱!
✴𝗕𝗮𝗱 𝗻𝗲𝘄𝘀: 𝗘𝗮𝗿𝗹𝗶𝗲𝗿 𝘀𝘂𝗻𝘀𝗲𝘁𝘀 𝗮𝗵𝗲𝗮𝗱
Remember: "Fall back" in autumn 😴
#ClocksChange #BST #ExtraHour #UKTime
Don't forget - clocks go BACK one hour tonight (26th Oct) at 2am, ending British Summer Time 😔
✴𝗚𝗼𝗼𝗱 𝗻𝗲𝘄𝘀: 𝗘𝘅𝘁𝗿𝗮 𝗵𝗼𝘂𝗿 𝗶𝗻 𝗯𝗲𝗱!
✴𝗕𝗮𝗱 𝗻𝗲𝘄𝘀: 𝗘𝗮𝗿𝗹𝗶𝗲𝗿 𝘀𝘂𝗻𝘀𝗲𝘁𝘀 𝗮𝗵𝗲𝗮𝗱
Remember: "Fall back" in autumn 😴
#ClocksChange #BST #ExtraHour #UKTime
October 25, 2025 at 3:21 PM
【🕰️ Ｃｌｏｃｋｓ Ｃｈａｎｇｅ Ｔｏｎｉｇｈｔ！ 🕰️】
Don't forget - clocks go BACK one hour tonight (26th Oct) at 2am, ending British Summer Time 😔
✴𝗚𝗼𝗼𝗱 𝗻𝗲𝘄𝘀: 𝗘𝘅𝘁𝗿𝗮 𝗵𝗼𝘂𝗿 𝗶𝗻 𝗯𝗲𝗱!
✴𝗕𝗮𝗱 𝗻𝗲𝘄𝘀: 𝗘𝗮𝗿𝗹𝗶𝗲𝗿 𝘀𝘂𝗻𝘀𝗲𝘁𝘀 𝗮𝗵𝗲𝗮𝗱
Remember: "Fall back" in autumn 😴
#ClocksChange #BST #ExtraHour #UKTime
Don't forget - clocks go BACK one hour tonight (26th Oct) at 2am, ending British Summer Time 😔
✴𝗚𝗼𝗼𝗱 𝗻𝗲𝘄𝘀: 𝗘𝘅𝘁𝗿𝗮 𝗵𝗼𝘂𝗿 𝗶𝗻 𝗯𝗲𝗱!
✴𝗕𝗮𝗱 𝗻𝗲𝘄𝘀: 𝗘𝗮𝗿𝗹𝗶𝗲𝗿 𝘀𝘂𝗻𝘀𝗲𝘁𝘀 𝗮𝗵𝗲𝗮𝗱
Remember: "Fall back" in autumn 😴
#ClocksChange #BST #ExtraHour #UKTime
𝗧𝗵𝗶𝘀 𝗪𝗼𝗿𝗹𝗱 𝗠𝗲𝗻𝘁𝗮𝗹 𝗛𝗲𝗮𝗹𝘁𝗵 𝗗𝗮𝘆, 𝘄𝗲'𝗿𝗲 𝗰𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗶𝗻𝗴 𝘄𝗵𝗮𝘁 𝘁𝗿𝘂𝗹𝘆 𝗺𝗮𝘁𝘁𝗲𝗿𝘀: our team.
At 𝗟𝘂𝗺𝗶𝘃𝗼, mental wellness isn't a buzzword - it's our foundation. Structured hours, protected breaks, encouraged movement, deep work time.
𝗧𝗼 𝗼𝘂𝗿 𝘁𝗲𝗮𝗺: 𝗪𝗲'𝘃𝗲 𝗴𝗼𝘁 𝘆𝗼𝘂𝗿 𝗯𝗮𝗰𝗸. 💚
#WorldMentalHealthDay #MentalHealth
At 𝗟𝘂𝗺𝗶𝘃𝗼, mental wellness isn't a buzzword - it's our foundation. Structured hours, protected breaks, encouraged movement, deep work time.
𝗧𝗼 𝗼𝘂𝗿 𝘁𝗲𝗮𝗺: 𝗪𝗲'𝘃𝗲 𝗴𝗼𝘁 𝘆𝗼𝘂𝗿 𝗯𝗮𝗰𝗸. 💚
#WorldMentalHealthDay #MentalHealth
October 10, 2025 at 4:09 PM
𝗧𝗵𝗶𝘀 𝗪𝗼𝗿𝗹𝗱 𝗠𝗲𝗻𝘁𝗮𝗹 𝗛𝗲𝗮𝗹𝘁𝗵 𝗗𝗮𝘆, 𝘄𝗲'𝗿𝗲 𝗰𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗶𝗻𝗴 𝘄𝗵𝗮𝘁 𝘁𝗿𝘂𝗹𝘆 𝗺𝗮𝘁𝘁𝗲𝗿𝘀: our team.
At 𝗟𝘂𝗺𝗶𝘃𝗼, mental wellness isn't a buzzword - it's our foundation. Structured hours, protected breaks, encouraged movement, deep work time.
𝗧𝗼 𝗼𝘂𝗿 𝘁𝗲𝗮𝗺: 𝗪𝗲'𝘃𝗲 𝗴𝗼𝘁 𝘆𝗼𝘂𝗿 𝗯𝗮𝗰𝗸. 💚
#WorldMentalHealthDay #MentalHealth
At 𝗟𝘂𝗺𝗶𝘃𝗼, mental wellness isn't a buzzword - it's our foundation. Structured hours, protected breaks, encouraged movement, deep work time.
𝗧𝗼 𝗼𝘂𝗿 𝘁𝗲𝗮𝗺: 𝗪𝗲'𝘃𝗲 𝗴𝗼𝘁 𝘆𝗼𝘂𝗿 𝗯𝗮𝗰𝗸. 💚
#WorldMentalHealthDay #MentalHealth
🆃🅷🅸🆂 🅾🅲🆃🅾🅱🅴🆁, 🅻🆄🅼🅸🆅🅾 🅷🅾🅽🅾🆄🆁🆂 🅱🅻🅰🅲🅺 🅷🅸🆂🆃🅾🆁🆈 🅼🅾🅽🆃🅷 by celebrating Black achievements, culture & contributions while recognising the ongoing need for equity.
We're committed to amplifying voices, ensuring inclusivity in our research & valuing every perspective.
#BHM #Inclusion #Diversity #Equity
We're committed to amplifying voices, ensuring inclusivity in our research & valuing every perspective.
#BHM #Inclusion #Diversity #Equity
October 2, 2025 at 9:07 AM
🆃🅷🅸🆂 🅾🅲🆃🅾🅱🅴🆁, 🅻🆄🅼🅸🆅🅾 🅷🅾🅽🅾🆄🆁🆂 🅱🅻🅰🅲🅺 🅷🅸🆂🆃🅾🆁🆈 🅼🅾🅽🆃🅷 by celebrating Black achievements, culture & contributions while recognising the ongoing need for equity.
We're committed to amplifying voices, ensuring inclusivity in our research & valuing every perspective.
#BHM #Inclusion #Diversity #Equity
We're committed to amplifying voices, ensuring inclusivity in our research & valuing every perspective.
#BHM #Inclusion #Diversity #Equity
Mel & @urszulab.bsky.social from Lumivo networked with 200+ MarTech & AI providers at 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗳𝗼𝗿 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗶𝗻 𝗟𝗼𝗻𝗱𝗼𝗻.
Great insights on UX meeting marketing tech, plus valuable connections with industry pros focused on user-centred design.
#MarTech #TechForMarketing #UXDesign #MarketingTech
Great insights on UX meeting marketing tech, plus valuable connections with industry pros focused on user-centred design.
#MarTech #TechForMarketing #UXDesign #MarketingTech
September 30, 2025 at 8:50 AM
Mel & @urszulab.bsky.social from Lumivo networked with 200+ MarTech & AI providers at 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗳𝗼𝗿 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗶𝗻 𝗟𝗼𝗻𝗱𝗼𝗻.
Great insights on UX meeting marketing tech, plus valuable connections with industry pros focused on user-centred design.
#MarTech #TechForMarketing #UXDesign #MarketingTech
Great insights on UX meeting marketing tech, plus valuable connections with industry pros focused on user-centred design.
#MarTech #TechForMarketing #UXDesign #MarketingTech
𝗪𝗲 𝗛𝗶𝗿𝗲 𝗳𝗼𝗿 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲, 𝗡𝗼𝘁 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻
Our distributed team spans the country because we prioritise finding the best researchers, testers & analysts for top #UXBenchmarking - not just local talent.
Lucky that two team members are Scotland-based! #RemoteWork
Our distributed team spans the country because we prioritise finding the best researchers, testers & analysts for top #UXBenchmarking - not just local talent.
Lucky that two team members are Scotland-based! #RemoteWork
September 25, 2025 at 9:06 AM
𝗪𝗲 𝗛𝗶𝗿𝗲 𝗳𝗼𝗿 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲, 𝗡𝗼𝘁 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻
Our distributed team spans the country because we prioritise finding the best researchers, testers & analysts for top #UXBenchmarking - not just local talent.
Lucky that two team members are Scotland-based! #RemoteWork
Our distributed team spans the country because we prioritise finding the best researchers, testers & analysts for top #UXBenchmarking - not just local talent.
Lucky that two team members are Scotland-based! #RemoteWork
🍂𝗬𝗲𝘀𝘁𝗲𝗿𝗱𝗮𝘆'𝘀 𝗮𝘂𝘁𝘂𝗺𝗻 𝗲𝗾𝘂𝗶𝗻𝗼𝘅 𝗲𝗾𝘂𝗮𝗹𝘀 𝗽𝗲𝗿𝗳𝗲𝗰𝘁 𝗯𝗮𝗹𝗮𝗻𝗰𝗲🍂 - day and night are equal worldwide.
Great #UXDesign is also about balance: user needs vs business goals, functionality vs simplicity.
Lumivo benchmarking finds your UX sweet spot where satisfaction meets outcomes.
#UserExperience
Great #UXDesign is also about balance: user needs vs business goals, functionality vs simplicity.
Lumivo benchmarking finds your UX sweet spot where satisfaction meets outcomes.
#UserExperience
September 23, 2025 at 6:42 AM
🍂𝗬𝗲𝘀𝘁𝗲𝗿𝗱𝗮𝘆'𝘀 𝗮𝘂𝘁𝘂𝗺𝗻 𝗲𝗾𝘂𝗶𝗻𝗼𝘅 𝗲𝗾𝘂𝗮𝗹𝘀 𝗽𝗲𝗿𝗳𝗲𝗰𝘁 𝗯𝗮𝗹𝗮𝗻𝗰𝗲🍂 - day and night are equal worldwide.
Great #UXDesign is also about balance: user needs vs business goals, functionality vs simplicity.
Lumivo benchmarking finds your UX sweet spot where satisfaction meets outcomes.
#UserExperience
Great #UXDesign is also about balance: user needs vs business goals, functionality vs simplicity.
Lumivo benchmarking finds your UX sweet spot where satisfaction meets outcomes.
#UserExperience
✷✶ 🎀 𝗡𝗼𝘁 𝗮𝗹𝗹 𝗯𝗲𝗮𝘂𝘁𝘆 𝗷𝗼𝘂𝗿𝗻𝗲𝘆𝘀 𝗮𝗿𝗲 𝗰𝗿𝗲𝗮𝘁𝗲𝗱 𝗲𝗾𝘂𝗮𝗹🎀✶✷
Our new e-Beauty #UXBenchmark explores how #BeautyEcommerce retailers battle it out on the digital beauty counter.
From homepage to checkout, we assess who delivers seamless journeys & where touch-ups are needed. Where does your store shine? .•°*”
Our new e-Beauty #UXBenchmark explores how #BeautyEcommerce retailers battle it out on the digital beauty counter.
From homepage to checkout, we assess who delivers seamless journeys & where touch-ups are needed. Where does your store shine? .•°*”
September 19, 2025 at 11:51 AM
✷✶ 🎀 𝗡𝗼𝘁 𝗮𝗹𝗹 𝗯𝗲𝗮𝘂𝘁𝘆 𝗷𝗼𝘂𝗿𝗻𝗲𝘆𝘀 𝗮𝗿𝗲 𝗰𝗿𝗲𝗮𝘁𝗲𝗱 𝗲𝗾𝘂𝗮𝗹🎀✶✷
Our new e-Beauty #UXBenchmark explores how #BeautyEcommerce retailers battle it out on the digital beauty counter.
From homepage to checkout, we assess who delivers seamless journeys & where touch-ups are needed. Where does your store shine? .•°*”
Our new e-Beauty #UXBenchmark explores how #BeautyEcommerce retailers battle it out on the digital beauty counter.
From homepage to checkout, we assess who delivers seamless journeys & where touch-ups are needed. Where does your store shine? .•°*”
𝗘𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗻𝗲𝘄𝘀!
Our new website launches end of month with Lumivology - comprehensive UX benchmarking methodology for measurable user insights. Deep resources, case studies & thought leadership content to drive data-driven design decisions.
𝗙𝗼𝗹𝗹𝗼𝘄 𝗳𝗼𝗿 𝗳𝗶𝗿𝘀𝘁 𝗮𝗰𝗰𝗲𝘀𝘀!
#UX #DataDriven
Our new website launches end of month with Lumivology - comprehensive UX benchmarking methodology for measurable user insights. Deep resources, case studies & thought leadership content to drive data-driven design decisions.
𝗙𝗼𝗹𝗹𝗼𝘄 𝗳𝗼𝗿 𝗳𝗶𝗿𝘀𝘁 𝗮𝗰𝗰𝗲𝘀𝘀!
#UX #DataDriven
September 18, 2025 at 7:22 PM
𝗘𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗻𝗲𝘄𝘀!
Our new website launches end of month with Lumivology - comprehensive UX benchmarking methodology for measurable user insights. Deep resources, case studies & thought leadership content to drive data-driven design decisions.
𝗙𝗼𝗹𝗹𝗼𝘄 𝗳𝗼𝗿 𝗳𝗶𝗿𝘀𝘁 𝗮𝗰𝗰𝗲𝘀𝘀!
#UX #DataDriven
Our new website launches end of month with Lumivology - comprehensive UX benchmarking methodology for measurable user insights. Deep resources, case studies & thought leadership content to drive data-driven design decisions.
𝗙𝗼𝗹𝗹𝗼𝘄 𝗳𝗼𝗿 𝗳𝗶𝗿𝘀𝘁 𝗮𝗰𝗰𝗲𝘀𝘀!
#UX #DataDriven
🅴🅼🅿🅻🅾🆈🅴🅴 🆂🅿🅾🆃🅻🅸🅶🅷🆃
𝗛𝘆𝘂𝗻𝘄𝗼𝗼 𝗞𝗶𝗺 𝗔𝗳𝘁𝗲𝗿 𝘄𝗼𝗿𝗸
Hyunwoo volunteers at Firsthand Lothian with children who have additional needs. With a psychology background, he loves getting to know people & learning what makes them unique.
#TeamSpolight #Volunteering #Community #SupportingChildren #FirstHand
𝗛𝘆𝘂𝗻𝘄𝗼𝗼 𝗞𝗶𝗺 𝗔𝗳𝘁𝗲𝗿 𝘄𝗼𝗿𝗸
Hyunwoo volunteers at Firsthand Lothian with children who have additional needs. With a psychology background, he loves getting to know people & learning what makes them unique.
#TeamSpolight #Volunteering #Community #SupportingChildren #FirstHand
September 11, 2025 at 9:21 AM
🅴🅼🅿🅻🅾🆈🅴🅴 🆂🅿🅾🆃🅻🅸🅶🅷🆃
𝗛𝘆𝘂𝗻𝘄𝗼𝗼 𝗞𝗶𝗺 𝗔𝗳𝘁𝗲𝗿 𝘄𝗼𝗿𝗸
Hyunwoo volunteers at Firsthand Lothian with children who have additional needs. With a psychology background, he loves getting to know people & learning what makes them unique.
#TeamSpolight #Volunteering #Community #SupportingChildren #FirstHand
𝗛𝘆𝘂𝗻𝘄𝗼𝗼 𝗞𝗶𝗺 𝗔𝗳𝘁𝗲𝗿 𝘄𝗼𝗿𝗸
Hyunwoo volunteers at Firsthand Lothian with children who have additional needs. With a psychology background, he loves getting to know people & learning what makes them unique.
#TeamSpolight #Volunteering #Community #SupportingChildren #FirstHand
𝗧𝗵𝗲 𝗦𝗲𝗰𝗿𝗲𝘁 𝗕𝗲𝗵𝗶𝗻𝗱 𝗚𝗿𝗲𝗮𝘁 𝗨𝗫 𝗕𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸𝗶𝗻𝗴:
Our "͓̽L͓̽u͓̽m͓̽i͓̽v͓̽o͓̽l͓̽o͓̽g͓̽y͓̽"͓̽ sessions teach sales & marketing teams our 3-stage methodology - Foundation & Design, Execution & Analysis, Insights & Action.
𝗥𝗲𝘀𝘂𝗹𝘁?
Deeper client conversations & confident expertise communication.
#UXBenchmarking #Lumivology
Our "͓̽L͓̽u͓̽m͓̽i͓̽v͓̽o͓̽l͓̽o͓̽g͓̽y͓̽"͓̽ sessions teach sales & marketing teams our 3-stage methodology - Foundation & Design, Execution & Analysis, Insights & Action.
𝗥𝗲𝘀𝘂𝗹𝘁?
Deeper client conversations & confident expertise communication.
#UXBenchmarking #Lumivology
September 9, 2025 at 8:38 AM
𝗧𝗵𝗲 𝗦𝗲𝗰𝗿𝗲𝘁 𝗕𝗲𝗵𝗶𝗻𝗱 𝗚𝗿𝗲𝗮𝘁 𝗨𝗫 𝗕𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸𝗶𝗻𝗴:
Our "͓̽L͓̽u͓̽m͓̽i͓̽v͓̽o͓̽l͓̽o͓̽g͓̽y͓̽"͓̽ sessions teach sales & marketing teams our 3-stage methodology - Foundation & Design, Execution & Analysis, Insights & Action.
𝗥𝗲𝘀𝘂𝗹𝘁?
Deeper client conversations & confident expertise communication.
#UXBenchmarking #Lumivology
Our "͓̽L͓̽u͓̽m͓̽i͓̽v͓̽o͓̽l͓̽o͓̽g͓̽y͓̽"͓̽ sessions teach sales & marketing teams our 3-stage methodology - Foundation & Design, Execution & Analysis, Insights & Action.
𝗥𝗲𝘀𝘂𝗹𝘁?
Deeper client conversations & confident expertise communication.
#UXBenchmarking #Lumivology
𝗢𝗺𝗻𝗶𝗰𝗵𝗮𝗻𝗻𝗲𝗹 𝗨𝗫 𝗕𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸
Many insurers fail to deliver seamless omnichannel experiences - a major driver of customer satisfaction.
We need consistent experiences across channels.
Lumivo is launching an omnichannel UX benchmark.
Contact us if you want to be part of this study.
#Insurance #UX
Many insurers fail to deliver seamless omnichannel experiences - a major driver of customer satisfaction.
We need consistent experiences across channels.
Lumivo is launching an omnichannel UX benchmark.
Contact us if you want to be part of this study.
#Insurance #UX
September 4, 2025 at 12:20 PM
𝗢𝗺𝗻𝗶𝗰𝗵𝗮𝗻𝗻𝗲𝗹 𝗨𝗫 𝗕𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸
Many insurers fail to deliver seamless omnichannel experiences - a major driver of customer satisfaction.
We need consistent experiences across channels.
Lumivo is launching an omnichannel UX benchmark.
Contact us if you want to be part of this study.
#Insurance #UX
Many insurers fail to deliver seamless omnichannel experiences - a major driver of customer satisfaction.
We need consistent experiences across channels.
Lumivo is launching an omnichannel UX benchmark.
Contact us if you want to be part of this study.
#Insurance #UX
🏦 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗯𝗮𝗻𝗸𝗶𝗻𝗴 𝗨𝗫 𝗯𝗮𝘁𝘁𝗹𝗲
Fintech challengers vs traditional banks.
Who's winning?
Lumivo is benchmarking global leaders to find out.
𝗪𝗮𝗻𝘁 𝗶𝗻 𝗼𝗿 𝗮 𝘀𝗻𝗲𝗮𝗸 𝗽𝗲𝗲𝗸?
#𝙳𝚒𝚐𝚒𝚝𝚊𝚕𝙱𝚊𝚗𝚔𝚒𝚗𝚐 #𝚄𝚇𝚁𝚎𝚜𝚎𝚊𝚛𝚌𝚑 #𝙵𝚒𝚗𝚝𝚎𝚌𝚑 #𝙱𝚊𝚗𝚔𝚒𝚗𝚐𝚃𝚛𝚊𝚗𝚜𝚏𝚘𝚛𝚖𝚊𝚝𝚒𝚘𝚗 #𝙻𝚞𝚖𝚒𝚟𝚘𝙲𝚘𝚖𝚙𝚎𝚝𝚒𝚝𝚒𝚟𝚎𝙱𝚎𝚗𝚌𝚑𝚖𝚊𝚛𝚔𝚜
Fintech challengers vs traditional banks.
Who's winning?
Lumivo is benchmarking global leaders to find out.
𝗪𝗮𝗻𝘁 𝗶𝗻 𝗼𝗿 𝗮 𝘀𝗻𝗲𝗮𝗸 𝗽𝗲𝗲𝗸?
#𝙳𝚒𝚐𝚒𝚝𝚊𝚕𝙱𝚊𝚗𝚔𝚒𝚗𝚐 #𝚄𝚇𝚁𝚎𝚜𝚎𝚊𝚛𝚌𝚑 #𝙵𝚒𝚗𝚝𝚎𝚌𝚑 #𝙱𝚊𝚗𝚔𝚒𝚗𝚐𝚃𝚛𝚊𝚗𝚜𝚏𝚘𝚛𝚖𝚊𝚝𝚒𝚘𝚗 #𝙻𝚞𝚖𝚒𝚟𝚘𝙲𝚘𝚖𝚙𝚎𝚝𝚒𝚝𝚒𝚟𝚎𝙱𝚎𝚗𝚌𝚑𝚖𝚊𝚛𝚔𝚜
September 2, 2025 at 8:40 PM
🏦 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗯𝗮𝗻𝗸𝗶𝗻𝗴 𝗨𝗫 𝗯𝗮𝘁𝘁𝗹𝗲
Fintech challengers vs traditional banks.
Who's winning?
Lumivo is benchmarking global leaders to find out.
𝗪𝗮𝗻𝘁 𝗶𝗻 𝗼𝗿 𝗮 𝘀𝗻𝗲𝗮𝗸 𝗽𝗲𝗲𝗸?
#𝙳𝚒𝚐𝚒𝚝𝚊𝚕𝙱𝚊𝚗𝚔𝚒𝚗𝚐 #𝚄𝚇𝚁𝚎𝚜𝚎𝚊𝚛𝚌𝚑 #𝙵𝚒𝚗𝚝𝚎𝚌𝚑 #𝙱𝚊𝚗𝚔𝚒𝚗𝚐𝚃𝚛𝚊𝚗𝚜𝚏𝚘𝚛𝚖𝚊𝚝𝚒𝚘𝚗 #𝙻𝚞𝚖𝚒𝚟𝚘𝙲𝚘𝚖𝚙𝚎𝚝𝚒𝚝𝚒𝚟𝚎𝙱𝚎𝚗𝚌𝚑𝚖𝚊𝚛𝚔𝚜
Fintech challengers vs traditional banks.
Who's winning?
Lumivo is benchmarking global leaders to find out.
𝗪𝗮𝗻𝘁 𝗶𝗻 𝗼𝗿 𝗮 𝘀𝗻𝗲𝗮𝗸 𝗽𝗲𝗲𝗸?
#𝙳𝚒𝚐𝚒𝚝𝚊𝚕𝙱𝚊𝚗𝚔𝚒𝚗𝚐 #𝚄𝚇𝚁𝚎𝚜𝚎𝚊𝚛𝚌𝚑 #𝙵𝚒𝚗𝚝𝚎𝚌𝚑 #𝙱𝚊𝚗𝚔𝚒𝚗𝚐𝚃𝚛𝚊𝚗𝚜𝚏𝚘𝚛𝚖𝚊𝚝𝚒𝚘𝚗 #𝙻𝚞𝚖𝚒𝚟𝚘𝙲𝚘𝚖𝚙𝚎𝚝𝚒𝚝𝚒𝚟𝚎𝙱𝚎𝚗𝚌𝚑𝚖𝚊𝚛𝚔𝚜
🌞Summer's Official End: August 31st🌞
Meteorological summer ended yesterday! While astronomical summer runs until the equinox, meteorologists use full calendar months.
At Lumivo, we've had a busy summer and are excited for autumn ahead!
🍂 #MeteorologicalSummer #AutumnVibes
Meteorological summer ended yesterday! While astronomical summer runs until the equinox, meteorologists use full calendar months.
At Lumivo, we've had a busy summer and are excited for autumn ahead!
🍂 #MeteorologicalSummer #AutumnVibes
September 1, 2025 at 2:21 PM
🌞Summer's Official End: August 31st🌞
Meteorological summer ended yesterday! While astronomical summer runs until the equinox, meteorologists use full calendar months.
At Lumivo, we've had a busy summer and are excited for autumn ahead!
🍂 #MeteorologicalSummer #AutumnVibes
Meteorological summer ended yesterday! While astronomical summer runs until the equinox, meteorologists use full calendar months.
At Lumivo, we've had a busy summer and are excited for autumn ahead!
🍂 #MeteorologicalSummer #AutumnVibes
We tested 8 leading Aussie business insurance sites with 504 real decision-makers to find what actually converts prospects into customers - not just pretty designs, but features that drive business outcomes.
Results coming soon! 👀
#UXResearch #DigitalStrategy #BusinessInsurance
Results coming soon! 👀
#UXResearch #DigitalStrategy #BusinessInsurance
August 28, 2025 at 9:10 AM
We tested 8 leading Aussie business insurance sites with 504 real decision-makers to find what actually converts prospects into customers - not just pretty designs, but features that drive business outcomes.
Results coming soon! 👀
#UXResearch #DigitalStrategy #BusinessInsurance
Results coming soon! 👀
#UXResearch #DigitalStrategy #BusinessInsurance
Psychology is the secret behind solid UX research
Early internet = beautiful designs that ignored how humans think. At Lumivo, we bridge that gap by blending psychology with data to decode WHY users behave as they do.
The result? Intuitive experiences
#UXResearch #PsychologyInDesign
Early internet = beautiful designs that ignored how humans think. At Lumivo, we bridge that gap by blending psychology with data to decode WHY users behave as they do.
The result? Intuitive experiences
#UXResearch #PsychologyInDesign
August 26, 2025 at 8:30 AM
Psychology is the secret behind solid UX research
Early internet = beautiful designs that ignored how humans think. At Lumivo, we bridge that gap by blending psychology with data to decode WHY users behave as they do.
The result? Intuitive experiences
#UXResearch #PsychologyInDesign
Early internet = beautiful designs that ignored how humans think. At Lumivo, we bridge that gap by blending psychology with data to decode WHY users behave as they do.
The result? Intuitive experiences
#UXResearch #PsychologyInDesign
𝗔𝗺𝗮𝘇𝗶𝗻𝗴 𝘁𝗵𝗶𝗻𝗴𝘀 𝗵𝗮𝗽𝗽𝗲𝗻 𝘄𝗵𝗲𝗻 𝘄𝗲 𝗲𝗮𝘁 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿🍽️
At Lumivo, our Research Director @malc001.bsky.social chose ░T░h░e░ ░L░o░n░g░ ░T░a░b░l░e░ as his charity - a place of radical hospitality where every meal is 𝗽𝗮𝘆-𝗮𝘀-𝘆𝗼𝘂-𝗰𝗮𝗻. It's about dignity, equality & community, not charity.
#SocialImpact
At Lumivo, our Research Director @malc001.bsky.social chose ░T░h░e░ ░L░o░n░g░ ░T░a░b░l░e░ as his charity - a place of radical hospitality where every meal is 𝗽𝗮𝘆-𝗮𝘀-𝘆𝗼𝘂-𝗰𝗮𝗻. It's about dignity, equality & community, not charity.
#SocialImpact
August 22, 2025 at 10:40 AM
𝗔𝗺𝗮𝘇𝗶𝗻𝗴 𝘁𝗵𝗶𝗻𝗴𝘀 𝗵𝗮𝗽𝗽𝗲𝗻 𝘄𝗵𝗲𝗻 𝘄𝗲 𝗲𝗮𝘁 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿🍽️
At Lumivo, our Research Director @malc001.bsky.social chose ░T░h░e░ ░L░o░n░g░ ░T░a░b░l░e░ as his charity - a place of radical hospitality where every meal is 𝗽𝗮𝘆-𝗮𝘀-𝘆𝗼𝘂-𝗰𝗮𝗻. It's about dignity, equality & community, not charity.
#SocialImpact
At Lumivo, our Research Director @malc001.bsky.social chose ░T░h░e░ ░L░o░n░g░ ░T░a░b░l░e░ as his charity - a place of radical hospitality where every meal is 𝗽𝗮𝘆-𝗮𝘀-𝘆𝗼𝘂-𝗰𝗮𝗻. It's about dignity, equality & community, not charity.
#SocialImpact
Something beautiful is coming...💄
We're creating a digital benchmark for London's luxury department stores' beauty experiences online.
UX, digital, or loyalty pros at Harrods, Selfridges, Liberty, Harvey Nichols, or Fenwick - let's connect for your insights!
#LuxuryRetail #BeautyTech #UXResearch
We're creating a digital benchmark for London's luxury department stores' beauty experiences online.
UX, digital, or loyalty pros at Harrods, Selfridges, Liberty, Harvey Nichols, or Fenwick - let's connect for your insights!
#LuxuryRetail #BeautyTech #UXResearch
August 19, 2025 at 1:13 PM
Something beautiful is coming...💄
We're creating a digital benchmark for London's luxury department stores' beauty experiences online.
UX, digital, or loyalty pros at Harrods, Selfridges, Liberty, Harvey Nichols, or Fenwick - let's connect for your insights!
#LuxuryRetail #BeautyTech #UXResearch
We're creating a digital benchmark for London's luxury department stores' beauty experiences online.
UX, digital, or loyalty pros at Harrods, Selfridges, Liberty, Harvey Nichols, or Fenwick - let's connect for your insights!
#LuxuryRetail #BeautyTech #UXResearch
"Where's my cowboy hat?" Not the usual call for a UX agency! Someone impersonated Lumivo online with a fake store using our branding. Result? Angry customers/flooded Google reviews. Hours of comms to Google & confused customers. Even pros can be impersonated! #ScamAlert #CyberSecurity #UXResearch
August 14, 2025 at 9:29 AM
"Where's my cowboy hat?" Not the usual call for a UX agency! Someone impersonated Lumivo online with a fake store using our branding. Result? Angry customers/flooded Google reviews. Hours of comms to Google & confused customers. Even pros can be impersonated! #ScamAlert #CyberSecurity #UXResearch
Team Spotlight: Celebrating Ava Bunce 🌟 Our psychology graduate brought fresh insights to UX research, examining user behaviour & retail app expectations. From desk research to qualitative analysis, she enhanced our multidisciplinary approach. Now starting at Assystem - best of luck! #UXResearch
August 12, 2025 at 9:48 AM
Team Spotlight: Celebrating Ava Bunce 🌟 Our psychology graduate brought fresh insights to UX research, examining user behaviour & retail app expectations. From desk research to qualitative analysis, she enhanced our multidisciplinary approach. Now starting at Assystem - best of luck! #UXResearch