Kim Goodwin
@kimgoodwin.bsky.social
Author: Designing for the Digital Age. Consultant. Design & product exec. Researcher. Speaker & teacher. Wildlife photographer.
📷/🧵 Kim.Goodwin
📷/🧵 Kim.Goodwin
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Kim Goodwin
@kimgoodwin.bsky.social
· Apr 7
Every day is a reminder that humans aren’t always good at rational choices.
Managing all the different apps where everyone wants to share their AI meeting notes seems more annoying than just…taking notes?
October 24, 2025 at 2:03 PM
Managing all the different apps where everyone wants to share their AI meeting notes seems more annoying than just…taking notes?
iOS26 promoting its visual style updates 🥱 instead of celebrating that it can finally screen text messages
September 15, 2025 at 9:22 PM
iOS26 promoting its visual style updates 🥱 instead of celebrating that it can finally screen text messages
Almost every time I teach interview data analysis, someone asks if they can use software to automate it. The point is to understand the data, not to produce a report. Learning takes time and messiness.
September 8, 2025 at 4:36 PM
Almost every time I teach interview data analysis, someone asks if they can use software to automate it. The point is to understand the data, not to produce a report. Learning takes time and messiness.
“Simple mode: A simplified app for older adults.” Seriously? Just admit you’ve crammed too much poorly-organized garbage into your app, instead of building ageism into your UI.
September 4, 2025 at 8:46 PM
“Simple mode: A simplified app for older adults.” Seriously? Just admit you’ve crammed too much poorly-organized garbage into your app, instead of building ageism into your UI.
The whole thing is dreadful for so many reasons, but 288 accessibility issues on a one-page site? Apparently this is “America by design”
Normally when I share accessibility bugs I do it for two reasons:
1. Good faith that the company will fix the issue
2. The company won't fix the issue and the public should pay attention.
This time, I will look at America by Design for a new reason: rage.
Automated test: 288 accessibility bugs
1. Good faith that the company will fix the issue
2. The company won't fix the issue and the public should pay attention.
This time, I will look at America by Design for a new reason: rage.
Automated test: 288 accessibility bugs
August 26, 2025 at 1:55 PM
The whole thing is dreadful for so many reasons, but 288 accessibility issues on a one-page site? Apparently this is “America by design”
Google: You really should let us automate your Nest thermostat & save the planet.
Also Google: Here, try another AI feature you don’t need.
Also Google: Here, try another AI feature you don’t need.
August 5, 2025 at 5:00 AM
Google: You really should let us automate your Nest thermostat & save the planet.
Also Google: Here, try another AI feature you don’t need.
Also Google: Here, try another AI feature you don’t need.
As I’ve said before: Whether your org cares about design doesn’t matter nearly as much as whether they care about humans.
How Empathy Became a Threat
www.nytimes.com
July 18, 2025 at 1:33 PM
As I’ve said before: Whether your org cares about design doesn’t matter nearly as much as whether they care about humans.
Reposted by Kim Goodwin
if you care about government tech, OR about your data & who has it, this is really something
@unbreaking.org has put together a timeline of things that has happened around data security (of your personal data that the federal government has) since January and you may need a break or two to get through it 😭
Data Security — Unbreaking
How the administration is breaking the government, and what that means for all of us.
unbreaking.org
July 15, 2025 at 9:38 PM
if you care about government tech, OR about your data & who has it, this is really something
Noooooooo is is too early for Christmas ads
July 11, 2025 at 2:24 AM
Noooooooo is is too early for Christmas ads
It’s like they’re trying to see how many usability issues they can pack into a single form field
July 8, 2025 at 11:51 PM
It’s like they’re trying to see how many usability issues they can pack into a single form field
“The designers come in at the end, to make sure it matches the style guide”
July 6, 2025 at 2:39 AM
“The designers come in at the end, to make sure it matches the style guide”
I’ve yet to see much discussion of how forcing someone else to deal with your bot sends a strong “I have more power / status” signal www.washingtonpost.com/technology/2...
No one likes meetings. They’re sending their AI note takers instead.
Artificial intelligence apps that record and summarize meetings can tempt workers into skipping calls, leaving humans who join in the company of silent bots.
www.washingtonpost.com
July 2, 2025 at 6:47 PM
I’ve yet to see much discussion of how forcing someone else to deal with your bot sends a strong “I have more power / status” signal www.washingtonpost.com/technology/2...
There will always be debate about the boundaries of product vs. user responsibility, but some of these LLM use cases are like building a lawnmower with exposed blades
I just received a contract on Docusign for review and signing, and it offered to give me an AI-generated summary that I could read instead to save time.
That's AN AI-GENERATED SUMMARY ***OF A CONTRACT***, in case you need to let that sink in.
That's AN AI-GENERATED SUMMARY ***OF A CONTRACT***, in case you need to let that sink in.
June 30, 2025 at 1:15 PM
There will always be debate about the boundaries of product vs. user responsibility, but some of these LLM use cases are like building a lawnmower with exposed blades
I am not a fangirl about many people, but Tressie McMillan Cottom is such a brilliant observer of culture, politics, & human nature
This is hands down the best, most enjoyable, and far-ranging discussion that I have had in recent memory. Katie brought so much to this interview about vibecessions, “finance guy” memes as politics of social reproduction in casino capitalism, Bama Rush and DSA.
moneywithkatie.com/status-power...
moneywithkatie.com/status-power...
6.25.2025 | A Masterclass on Status, Power, & the Economy with Tressie McMillan Cottom — Millennial Money with Katie
moneywithkatie.com
June 27, 2025 at 1:44 PM
I am not a fangirl about many people, but Tressie McMillan Cottom is such a brilliant observer of culture, politics, & human nature
Sure, @nytimes.com, let’s treat the unraveling of democratic norms like a DK Eyewitness book
June 13, 2025 at 2:25 PM
Sure, @nytimes.com, let’s treat the unraveling of democratic norms like a DK Eyewitness book
Love this take on the California state flag.
When I am stressed and scared & feel helpless (also rage)I channel that into art. I did this early today before the Marines were called in against American citizens. #California #LosAngeles
June 12, 2025 at 9:22 PM
Love this take on the California state flag.
Me, the minute Apple puts the “liquid glass” design language on my devices:
June 10, 2025 at 2:16 PM
Me, the minute Apple puts the “liquid glass” design language on my devices:
Your metrics should definitely include how well your app supports particular user goals. But you can’t assume every potential goal is relevant to every user—people who don’t care about something often won’t know how to rate it.
June 6, 2025 at 5:55 PM
Your metrics should definitely include how well your app supports particular user goals. But you can’t assume every potential goal is relevant to every user—people who don’t care about something often won’t know how to rate it.
Reposted by Kim Goodwin
We are oddly selective about the government services about which we will say, they operate at a loss.
Commuter rail, we are often told, operates at a loss. But we spend even more on street and highways, and take in little direct revenue from them. Yet no one ever says they are operating at a loss.
Commuter rail, we are often told, operates at a loss. But we spend even more on street and highways, and take in little direct revenue from them. Yet no one ever says they are operating at a loss.
May 11, 2025 at 2:56 AM
We are oddly selective about the government services about which we will say, they operate at a loss.
Commuter rail, we are often told, operates at a loss. But we spend even more on street and highways, and take in little direct revenue from them. Yet no one ever says they are operating at a loss.
Commuter rail, we are often told, operates at a loss. But we spend even more on street and highways, and take in little direct revenue from them. Yet no one ever says they are operating at a loss.
If you work in tech, you need to see this conversation about the hostility of making everything digitally mediated
You are now required to have a cellphone to citizen.
That should not be allowed.
You should not be required to have a cellphone to work.
But many employers make a cellphone a de facto requirement.
It’s anti-poor. But it’s also anti-democratic.
That should not be allowed.
You should not be required to have a cellphone to work.
But many employers make a cellphone a de facto requirement.
It’s anti-poor. But it’s also anti-democratic.
I know it wouldn’t fix all consumer hostility but a right to an analog life would be such an improvement. So much of this hostility is mediated through technology and it’s constant churn of updates and “enhancements”
May 5, 2025 at 5:11 PM
If you work in tech, you need to see this conversation about the hostility of making everything digitally mediated
No, really, don’t do this with pie charts.
May 1, 2025 at 11:23 PM
No, really, don’t do this with pie charts.
Clever public art: a giant, ten-foot sculpture of an electrical outlet on the exterior of an electrical substation building.
April 13, 2025 at 2:40 AM
Clever public art: a giant, ten-foot sculpture of an electrical outlet on the exterior of an electrical substation building.
Reposted by Kim Goodwin
❗ The Trump Administration is planning to falsify government records to declare alive people dead.
This triggers a nightmare, cutting them off from benefits, banks, credit, insurance.
If they can do it to one group, they can do it to anyone--in error or in malice
www.nytimes.com/2025/04/10/u...
This triggers a nightmare, cutting them off from benefits, banks, credit, insurance.
If they can do it to one group, they can do it to anyone--in error or in malice
www.nytimes.com/2025/04/10/u...
Pressuring Migrants to ‘Self-Deport,’ White House Moves to Cancel Social Security Numbers (Gift Article)
By placing migrants in Social Security’s “death master file,” the Trump administration is seeking to cut off their access to credit cards, bank accounts and other financial services.
www.nytimes.com
April 10, 2025 at 8:54 PM
❗ The Trump Administration is planning to falsify government records to declare alive people dead.
This triggers a nightmare, cutting them off from benefits, banks, credit, insurance.
If they can do it to one group, they can do it to anyone--in error or in malice
www.nytimes.com/2025/04/10/u...
This triggers a nightmare, cutting them off from benefits, banks, credit, insurance.
If they can do it to one group, they can do it to anyone--in error or in malice
www.nytimes.com/2025/04/10/u...
United’s app is great at delivering just-in-time info. Too bad it’s often wrong. (International arrivals don’t go straight between gates—you can’t clear immigration, bag claim, customs, security, & a much longer walk in 11 minutes.) Data quality is UX, too
April 7, 2025 at 2:57 PM
United’s app is great at delivering just-in-time info. Too bad it’s often wrong. (International arrivals don’t go straight between gates—you can’t clear immigration, bag claim, customs, security, & a much longer walk in 11 minutes.) Data quality is UX, too