BlizzardCS
@support.blizzard.com
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Official Blizzard Customer Support. Sharing news and helpful information about Blizzard games and services! If you need help, please visit our support website: https://support.blizzard.com
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support.blizzard.com
We are investigating character services being offline. We don't have an ETA at this time, I'm afraid. ^JH
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Wouldn't that be something? Kick flippin' through Azeroth! ^JH
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Right? A hot coffee too! 😋 ^EB
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Vibes gratefully accepted! 😇 ^EB
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Can I get one too? 😄 ^EB
support.blizzard.com
Heya, the physical authenticators were deprecated many years ago and are no longer supported. 🥲We recommended downloading the Battlenet app on a smartphone and remove the old authenticator from your account so you can replace it with the one on the app :) ^EB
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You too, my druid! <3 ^EB
support.blizzard.com
It is Wednesday, friends 🐸

We’re online and ready to help with any questions you’ve got today!
Krag'wa the huge, a large, green toad with red markings on its face, is sitting inside a cave. The image is a fantasy-themed variation of the 'It is Wednesday, my dudes' meme, with the caption altered to say 'It is Wednesday my druids' in green font at the top left and bottom right corners.
support.blizzard.com
Yes, I saw what the last one said. I will let them know. :) You're welcome! ^JH
support.blizzard.com
No worries. It looks like a GM was able to help you. Are you able to try logging in now? ^JH
support.blizzard.com
When was the last time you played the game? Do you have a character name/realm as well? ^JH
support.blizzard.com
I'm not sure how long the queue is before you will receive a reply. Do you happen to have the ticket ID so we can check the status? ^JH
support.blizzard.com
Awww dry your tears, Patzuzu! An updated will be provided when we have one. :) ^JH
support.blizzard.com
Simply explain in your ticket that you lost your phone and need to remove the authenticator. The Game Master will advise, at that point, what information is needed from you. You can open a ticket here: us.battle.net/support/en/h... ^JH
Get Help - Blizzard Support
us.battle.net
support.blizzard.com
Definitely! Would love to be able to dive into any one of those reads...and coffee! ^JH
support.blizzard.com
Yep, we're aware and are working on it. Thanks for the report. ^JH
support.blizzard.com
Lag issues are being investigated. We don't have an ETA at this time, however. ^JH
support.blizzard.com
Heya Prince, we've got several fixes and performance improvements on the way for this. Thanks for your patience, and have a great day yourself <3 ^EB
support.blizzard.com
Thanks Kyli, as we would like to gather further data on this, could you please share that on our bug report forum here: us.forums.blizzard.com/en/wow/c/sup... ^EB
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us.forums.blizzard.com
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Heya Willin, no details yet on when it will be up, sorry :( ^EB
support.blizzard.com
Heya Kyli, could you please let me know the names of the quests you're referring to? :) ^EB
support.blizzard.com
Good morning, friends! 😊 We’re here and ready to help if you need support today!