Leonard L. "Len" Berry is a University Distinguished Professor of Marketing of Mays Business School at Texas A&M University, and a senior fellow at the Institute for Healthcare Improvement. Berry is a past president of the American Marketing Association. He has studied service delivery in healthcare at the Mayo Clinic and in cancer care settings. Berry is Texas A&M's most cited faculty member on Google Scholar, with over 235,000 citations. .. more
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Dr. Leonard Berry
@drlenberry.bsky.social
· Aug 30
What Adult Medical Care Can Learn from Pediatrics: Creating Comfort, Connection, and Joy in the Hospital
The hospital environment often feels austere, impersonal, and frightening to patients,
regardless of their age. Some hospitals have found concrete, practical ways to make
pediatric patients feel more ...
www.mcpiqojournal.org
Dr. Leonard Berry
@drlenberry.bsky.social
· Jan 24
Never-Words: What Not to Say to Patients With Serious Illness
Engaging in sensitive, honest dialogue with seriously ill patients has become an even
greater clinical challenge with the rapid progress in therapies for conditions such
as advanced heart failure, can...
www.mayoclinicproceedings.org