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Hà Phan @hpdailyrant.bsky.social · 14h

I started doing this 10 years ago because I use it for talks. So it just became a habit.

Hà Phan @hpdailyrant.bsky.social · 18h

I save everything I work on — every ugly prototype, every presentation & research study. The early ugly prototypes are the best, bc you can look back and see evidence of your curiosity. I even save meta jokes about the product. When I was working on Search, the nerdiest joke was, “Did you mean X?”

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Hà Phan @hpdailyrant.bsky.social · 22h

When I’m uncertain, I deliberately do the least possible. By reducing variables and resisting the urge to overbuild, I can isolate what’s working and what’s not. This helps prevent premature complexity and keeps the prototype clean enough to learn from.

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Hà Phan @hpdailyrant.bsky.social · 3d

Two years, one pending patent, 1 pivotal research project that led to an acquisition for Virtual Staging, and the release of SkyTour. More to come.

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Hà Phan @hpdailyrant.bsky.social · 3d

The scientists & engineers on our team are good information architects and UX designers in their own right. They have to name the nuanced user behavior and motivation in their own R&D work. Which motivation and which behavior wins with what trade offs? Those are worthwhile conversations.

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Hà Phan @hpdailyrant.bsky.social · 3d

Luck is meeting the right people on your journey. In my last 2 roles as a product leader, then as designer for rich media experiences — traditional functional leaders for both those roles would not have hired me. I was not like all others. The hiring mngrs both saw the ingenuity in my case studies.

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Hà Phan @hpdailyrant.bsky.social · 4d

Something I did for a long time was I continually interviewed even when I already had a job. I did this for years, bc I wanted to feel like I didn’t need the job and that I had options. I could walk away at anytime. Nowadays, it’s harder to do that. The job finding process is broken.

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Hà Phan @hpdailyrant.bsky.social · 4d

Last week I asked a question about dwell time on an immersive feature. It revealed to me possibilities of how users might use the feature at various parts of the funnel. This alone debunks some opinions about UX approaches.

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Hà Phan @hpdailyrant.bsky.social · 5d

The learning part of the job is very motivating. It sparks curiosity and creativity. But politics and process in service of control can kill motivation.

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Hà Phan @hpdailyrant.bsky.social · 6d

Open role working on RMX (Rich Media Experiences) at Zillow. Emphasis on emergent tech, automation-powered experiences and spatial design. This is a strategic and hands-on role.
zillow.wd5.myworkdayjobs.com/en-US/Zillow...

Principal Product Designer

About the team The Zillow Experience Design (ZxD) team is a fast-paced, collaborative, and driven product design team. We’re a tight-knit, fun-loving, and upbeat group. Meet us and learn more: https:/...

zillow.wd5.myworkdayjobs.com

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Hà Phan @hpdailyrant.bsky.social · 7d

I hadn’t run a design sprint in person for awhile. It’s easier on Zoom. In person it’s like cat herding, especially when there are multiple groups working on separate problems.

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Hà Phan @hpdailyrant.bsky.social · 7d

www.geekwire.com/2025/new-pla...

New platform, familiar risks: Zillow and Expedia bet on OpenAI’s ChatGPT apps rollout

Zillow and Expedia are among the first companies to launch apps inside ChatGPT, joining OpenAI’s new platform for conversational software — and raising familiar questions about control, privacy, and p...

www.geekwire.com

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Hà Phan @hpdailyrant.bsky.social · 10d

I know the Rapture is over but for those who are wondering why they didn’t get picked up, you can call this hotline. #rapture

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Hà Phan @hpdailyrant.bsky.social · 11d

A lot of people ask me what my process is working on next gen experiences. It’s simple.
- Co-create w/engs on as many divergent working ideas as possible w/the focus on designing proofs & testing concepts against each other.
- Create menu to load different sets of data & config settings
- Iterate

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Hà Phan @hpdailyrant.bsky.social · 11d

My brother used Nano-Banana to optimize an old photo of my dad, and the optimization is a whole different person.

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Hà Phan @hpdailyrant.bsky.social · 11d

Contributed to a presentation for our upcoming team retreat and there’s a slide for what’s coming. The last bullet said, “Let Ha cook!” That’s a lot of pressure.

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Hà Phan @hpdailyrant.bsky.social · 11d

I looked up the dwell time on certain features and it gave me a perspective on engagement and efficiency at different parts of the funnel.